Career

Opportunities

Sweetest Job Ever

Our work culture strives to produce exceptional results while providing an enriching environment.  We embrace innovation and team-collaboration. It’s always exciting here! We’re fast-paced and solutions-focused. We are entrepreneurial.  Every day, we challenge the impossible.  And well… what can beat the smell of freshly baked sugar cookies?  Working at SROriginals, you literally have the sweetest job in the world! As a growing company we are continuously seeking talented and skilled team members to join us.  We encourage you to view our current career opportunities. Together, let’s create the world’s most enjoyable desserts. And share happiness!

We care about our team members and strive to offer an exceptional work environment. Features include -

• On-Site Healthcare and Urgent Care Clinic
• On-Site Fitness and Wellness Center
• Outdoor Recreational Area
• Competitive Salaries and Wages
• Full Benefits: 401k with Match, Medical & Dental, etc.
• And lots of Desserts

Open Positions

Denver, CO

Customer Satisfaction Coordinator

Duties

•Work directly with both accounts (B2B) and shoppers (B2C) by telephone, electronically or face to face.
•Respond promptly to customer inquiries.
•Enter all purchase orders for finish products to be shipped and schedule freight shipments to meet customer order requirements.
•Work closely with Planning and Operations teams to ensure finished goods availability to fill purchase orders.
•Monitor inventory levels and investigate any discrepancies.
•Track all products being shipped and immediately contact the sales team member and customer if there are any shortages or delays in deliveries.
•Obtain and evaluate all relevant information to handle inquiries and complaints and resolve those customer complaints.
•Direct requests and unresolved issues to the designated resource.
•Maintain records of customer interactions, transactions and any corrective action taken.
•Effectively interface with various levels of management, customers and colleagues.
•Data entry into various platforms including EDI, web portals, and software.
•Demonstrate a strong attention to detail in daily transactions.
•Monitor, respond, and manage shopper/customer inquiries by telephone, email, social media (Facebook, Twitter, Instagram), or in person.
•Organize resources and multiple activities to accomplish a goal, uses resources effectively and efficiently, arranges information and files in a useful manner.
•Shows integrity, tenacity, resilience, and adaptability in complex situations and often changing environment.
•Understands the management of Quality Systems and is familiar with SQF, HACCP, and GMP practices which help ensure the safety within the workplace and the production of a safe and quality product(s).
•Other duties as assigned.

Requirements

•Minimum four years’ experience in customer service.
•Must display a positive, can-do attitude.
•Needs to be self-motivated with the ability to work with minimal general supervision.
•Must be highly organized and demonstrate solid follow up skills.
•Experience with customer relationship management systems, a plus.
•Knowledge of Microsoft Word, Excel, PowerPoint and Outlook are required.
•Advanced reading, writing and math skills are required.

Preferred:

•Two year associates degree.

Apply for this position
Sr. Cost Accountant

Duties

•Maintain bill of materials including routings, entering new item master and updating changes in ERP system. Responsible for overall data integrity of Cost related data/entries in the ERP system.
•Reconcile inventory sub ledgers to general ledger and investigate and resolve variances.
•Prepare and analyze month end sales, cost of goods sold, operational metrics, and inventory reports.
•Research any significant changes in product cost of goods sold components.
•Perform periodic review of all product and component costs variances versus actual costs incurred.  This includes the analysis and breakdown of elements of COGS into mix, volume, and rate variances.
•Responsible for regular validation and detailed integrity of system bills of material and costs.
•Coordinate and analyze periodic physical inventories and cycle counts in partnership with cross functional groups.
•Prepare, report, and analyze periodic operational metrics.
•Business partner with other cross functional groups.
 

Requirements

•Advanced level of computer skills is required with ERP accounting, process manufacturing software, and Microsoft Excel experience. 
•Excellent understanding of accounting flow for all elements of margin throughout company financials, including but not limited to labor and overhead earned vs actual.
•Must have in-depth experience and understanding of ERP systems and system interfaces.
•6-12 years of cost accounting experience, required.
•Bachelor degree in accounting or finance required; CMA preferred.
•Must have an overall sense of urgency and a bias for action.
•Must have a proven track record of problem identification and recommendation of actionable solution resolutions.
•Must have a willingness to take on full project ownership from inception to full completion; adapt and work around ambiguity. 
•This position will require periodic overtime.

Apply for this position
Content Coordinator

Duties

•Engage and collaborate with foodservice sales team to create and develop content for sales collateral (includes presentations, blogs, newsletters)
•Develop and maintain an email marketing campaign using MailChimp
•Develop and maintain a social media content calendar (may include editorial, graphics/photos, videos, events)
•Schedule posts, monitor posts, and respond to posts on all social media platforms
•Engage and collaborate with departments to receive relevant content for all communication platforms including –  internal digital signage, blogs, newsletters, etc.
•Develop and maintain a content calendar (may include editorial, graphics/photos, videos, events) for the employee electronic dashboard (SROtv)
•Posts and maintains content for both company websites
•Create, develops, and maintains a quarterly foodservice digital newsletter
•Coordinates and collaborates with the Sample Coordinate to maintain an update to date samples photo library
•Manages and maintains the photo/graphics library for product lines and brand assets
•Provides support in creating marketing material when needed
 

Requirements

•Bachelors in Business, Marketing, Communication or related field.
•3 – 5 years of marketing related experience. 
•Understands general fundamentals of marketing and maintaining brand standards.
•Team player with the ability to work independently in a fast paced environment.
•Outstanding communication skills, both oral and written.
•Entrepreneurial mindset - thinks outside the box.
•Strong attention to detail and design.
•Effective time management skills.
•Ability to take initiative and follow-through.  | Self-directed and self-managed.
•General interest in desserts and baked goods.
•General graphic design skills in Adobe Illustrator, Photoshop, and InDesign preferred.
•Proficiency in Microsoft Office: Powerpoint, Word, Excel, Outlook, etc.

Apply for this position
Chef Assistant

Duties

  • Works in test kitchen to develop new bakery products and customer samples; obtain approval and send finished samples to customers - Extensive food tasting is required.
  • Supports the maintenance of descriptive, nutritional and ingredient labeling and coding for products produced in the bakeries and ensures established labeling is in compliance with all applicable laws and regulations
  • Supports audits of product ingredient information and labeling procedures and report discrepancies to chefs
  • Supports system maintenance by updating the specifications in enterprise resource planning system to ensure all food specifications are current, correct and compliant product labeling requirements, including allergen identification
  • Tests and recommends new ingredients and procedures for products that improve quality and efficiency; test and recommend new ingredients when needed to fill the supply chain
  • Drafts formulas and build sheets and checks accuracy of existing paperwork
  • Confers with external ingredient suppliers, engineers and equipment manufacturers to verify standard operating procedures for the various products being tested and manufactured
  • Works with Innovation and Development team on matters pertaining to ingredients and packaging of materials
  • Supports the verification and establish specifications of dessert products in use and being developed, under the direction of the chefs
  • Supports evaluation of ingredients and products used in the development and production of finished goods; and ensures compliance with specifications and standards that have been established during the test and trial periods of new products
  • Communicate to Supply Chain Department on sourcing new products
  • Understands the management of Quality Systems and is familiar with SQF, HACCP, and GMP practices which help ensure the safety within the workplace and the production of a safe and quality product(s)
  • Maintains, organizes, and cleans the freezer
  • Keeps workspace and shared workspaces clean and sanitized (mixers, stove tops, marble bench, etc.)

Requirements

  • Associate's Degree in Food Science, Culinary, Baking, and Pastry or related field is required
  • A minimum of two years of experience in a professional kitchen, preferably in a food manufacturing environment
  • Requires intermediate skill level of Microsoft Office and Excel

Preferred

  • A minimum of two years of bakery or pastry experience in a professional kitchen, preferably in a food manufacturing environment
  • Spanish speaking skills, a plus
Apply for this position
Production Manager (Bilingual) - 1st Shift

Duties

  • Oversees 200+ people on a shift.
  • Analyzing production performance and implementing processes to improve performance.
  • Establishing production goals and priorities to ensure all orders are met in a timely manner and produced according to specifications.
  • Manages in-production product reviews and audits, ensuring adherence to quality standards.
  • Reviews production and operating reports, resolving operational, manufacturing and maintenance problems to minimize cost and operational delays.
  • Trouble shoots quality and production issues to improve processes and communication across cross-functional departments.
  • Effectively coordinates production activities between shifts and departments.
  • Ensures established cost, quality and delivery commitments are met or exceeded.
  • Implements and controls cost effective budgets for profit margin success.
  • Establishes measures and manages production metrics tracking production yields, materials utilization, inventory management and build goals.
  • Responsible to supervise the production leads, including the hiring, training, and coaching to ensure goals are met on schedule.
  • Conducts employee performance reviews with the direction of the General Manager.
  • Ensures all employees are following safe manufacturing practices.
  • Supervises production operation in accordance with plant GMP (Good Manufacturing Practices) and procedures.
  • Understands the management of Quality Systems and is familiar with SQF, HACCP, and GMP practices which help ensure the safety within the workplace and the production of a safe and quality product(s).
  • Will perform other duties as required by supervisor

Requirements

QUALIFICATIONS

  • Candidate must have a proven track record of success.

REQUIRED

  • A minimum of five years of direct food manufacturing experience.
  • Five years of supervisory experience.
  • General knowledge of USDA, GMP, and HACCP, sanitation, quality and safety programs required.
  • Bilingual (Spanish) fluent in speaking/reading/writing
Apply for this position
Production Manager (Bilingual) - 2nd Shift

Duties

  • Oversees 200+ people on a shift.
  • Analyzing production performance and implementing processes to improve performance.
  • Establishing production goals and priorities to ensure all orders are met in a timely manner and produced according to specifications.
  • Manages in-production product reviews and audits, ensuring adherence to quality standards.
  • Reviews production and operating reports, resolving operational, manufacturing and maintenance problems to minimize cost and operational delays.
  • Trouble shoots quality and production issues to improve processes and communication across cross-functional departments.
  • Effectively coordinates production activities between shifts and departments.
  • Ensures established cost, quality and delivery commitments are met or exceeded.
  • Implements and controls cost effective budgets for profit margin success.
  • Establishes measures and manages production metrics tracking production yields, materials utilization, inventory management and build goals.
  • Responsible to supervise the production leads, including the hiring, training, and coaching to ensure goals are met on schedule.
  • Conducts employee performance reviews with the direction of the General Manager.
  • Ensures all employees are following safe manufacturing practices.
  • Supervises production operation in accordance with plant GMP (Good Manufacturing Practices) and procedures.
  • Understands the management of Quality Systems and is familiar with SQF, HACCP, and GMP practices which help ensure the safety within the workplace and the production of a safe and quality product(s).
  • Will perform other duties as required by supervisor

Requirements

QUALIFICATIONS

  • Candidate must have a proven track record of success.

REQUIRED

  • A minimum of five years of direct food manufacturing experience.
  • Five years of supervisory experience.
  • General knowledge of USDA, GMP, and HACCP, sanitation, quality and safety programs required.
  • Bilingual (Spanish) fluent in speaking/reading/writing
Apply for this position
Production Supervisor (Bilingual) - 2nd Shift

Duties

  • Leads and provides direction to up to 80 people at one time.
  • Trains and coaches production line employees to meet high quality standards.
  • Understands how to safely operate all the equipment within their assigned area of responsibility.
  • Ability to read all product formulas, temperatures, and times, according to building sheets and Bill of Materials (BOM).
  • Coordinates production startup, shutdown and changeovers.
  • Responsible for employee rotations on the line, employee training, employee breaks.
  • Understands how to correctly give direction with a sense of urgency to production line.
  • Must ensure that overtime for line employees is kept to a minimum, unless approved by a Production Manager.
  • Responsible for reporting and tracking waste and actively identifying ways to reduce waste in accordance with company goals.
  • Follows Manager’s instructions and effectively communicates the directions to the line.
  • Ability to improve and create more efficiency on the line, while keeping safety top priority.
  • Responsible for maintaining production records in a timely manner.
  • Understands and fills production reports and logs on a daily basis.
  • Inspects and gives final sign off on all production labels when necessary.
  • Ability to learn and apply First In/First Out rotation.
  • Demonstrates ability to meet production standards on specific assignments within a required time.
  • Displays appropriate work ethics in the workplace and group settings which provides a positive influence on the production floor.
  • Supervises production line in accordance with established Good Manufacturing Practices (GMP) policies and procedures.
  • Assures that all work assigned is performed in accordance with specifications, instructions and requirements.
  • Follows production dress code standards and maintains good personal hygiene, and makes sure all employees do the same.
  • Responsible for food safety and food quality throughout production.
  • Leads by example in order to provide a positive influence on the production floor.
  • Responsible for notifying a Manager when they step off the line to ensure food safety and food quality standards are maintained.
  • Schedule and conduct shift meetings with Manager assistance.
  • Understands the management of Quality Systems and is familiar with SQF, HACCP, and GMP practices which help ensure the safety within the workplace and the production of a safe and quality product(s).

Requirements

QUALIFICATIONS

  • Minimum of 2 years of experience in a leadership role in a food manufacturing environment.
  • Demonstrates good verbal communication skills.
  • Able to stay focused in a loud working environment.
  • Must have reliable transportation and be able to work a flexible schedule.
  • Must be willing to work overtime, including weekends if necessary.
  • Must be able to read and write in either English or Spanish.
  • Must be able to converse in both English and Spanish.
  • Must be able to understand and follow written instructions.
  • Must understand basic mathematical concepts.
  • Must be able to work in a fast paced, team environment.
  • Must be able to work in a manufacturing environment requiring strict work/safety rules 100% of the time.
  • Basic computer skills required.

PREFERRED


• Prior experience in manufacturing

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

 

  • Able to stand for at least ten hours per day and may have various repetitive motion duties.
  • Use hands and fingers to handle objects, tools or controls; reach with hands and arms.
  • Must be able to stoop, kneel or bend.
  • Employee must lift up to 50 pounds and is required to ask for assistance if limit is exceeded.
  • Must be able to keep eyes focused on a conveyor belt for a maximum five hours at one time.
  • Must be able to work in a food allergens environment.
  • Working environment provides exposure to environmental changes (heat, cold, dampness, and chemicals).  Employee must be able to sustain these changes throughout the shift.
Apply for this position
Maintenance Tech II (PLC, Electrical, etc.)

Duties

We are looking for an individual who has held a position as a Line Mechanic to join our Maintenance Team. The Maintenance Tech II will have experience in an Industrial or Manufacturing environment.  The Maintenance Tech II will also know how to communicate with the Operators regarding scheduling down time.

DUTIES & ESSENTIAL JOB FUNCTIONS

• Day to day troubleshooting, repair and installation of low and high voltage (single, three phase) industrial electromechanical and control systems for utility and production equipment
• Create part lists and determine best routes for conduit runs and wiring in accordance with NEC code and standards -this includes both building electrical and machine electrical panels
• Support plant installations to size conductors and conduit for load, for all sizes/types of conduit, and thread ends of field cut conduit and pull field wires (with assistance if necessary) in accordance with NEC code and standards
• Assist in maintaining documentation for existing and new equipment, control and building power system installations
• Work independently in troubleshooting and repair problems
• Be able to obtain backup PLC programs from a server to reload and reboot PLC programs to restore faulted equipment
• Assist with system startups and operational checkouts on systems including configuration, wiring, calibration, grounding and power testing
• Diagnoses cause of electrical or mechanical malfunction or failure of equipment or system repairs and replaces defective components
• Disassembles replaces or repairs mechanical and electrical components
• Must be competent to make electrical/mechanical diagnostic evaluation and prescribe corrective action
• Test and calibrate electrical/electronic systems and components to make sure they are operating properly
• Writes procedures, work instructions, and work orders and maintains records of repairs
• With QA and Safety and others as appropriate, assists in execution of action plans in relation to health and safety and assures the highest levels of compliance

Requirements


• Be able to read, interpret and modify electrical prints and schematics and document all self-created changes
• Complete understanding of Plant electrical systems, including DC Voltage and AC Voltage 24 V to 480 V and proficiency in electrical installations with conduit and wiring practices
• Experience using sensing and control devices
• Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills and shares expertise with others
• Overall responsibility for ensuring safety of the work place, by seeing that appropriate practices are established in place and enforced
• Support, follow, and support the Lock-Out/Tag-Out program

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

• While performing the duties of this job, the employee is expected to actively participate on the production floor. 
• Use hands and fingers to handle objects, tools or controls; reach with hands and arms
• Ability to stand, reach, stoop, kneel or bend
• Must be able to talk and hear
• Employee must lift up to 75 pounds and is required to ask for assistance if limit is exceeded

Apply for this position

Pembroke, NC

No Positions Available at this Time.

Duties

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Requirements

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